“Sorry to hear this issue. Your order was shipped on 8th April by regular airmail which takes up to 30 business days for the delivery and has no tracking support. This information is displayed at checkout. You can verify the shipment by the snapshot of the package under your FASTTECH account.
It is free at FastTech and employed for orders less than $20.00 without upgrading to registered mail for about $1.00. If the order reaches $20.00, we will ship the order with registered airmail which takes 10-14 business days for delivery typically for free.
We would suggest you may upgrade shipping to registered airmail for about $1.00 if the order is less than $20.00 in future.
Thank you for your understanding in this case.”