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Rating 2/10

From an awesome company to online scammer

In brief, I purchased a book for my son, they never delivered, their records shows delivered, when I called, they told me (with out asking any other question) they will return the money in 3 months. I got an email today: "We received your return. We processed a refund for the item(s) below in the amount of $0.00 to your original payment method. Please note, your refund amount may reflect a partial credit. " from a $45.00 dollars book that I never got. Yes it hurts to lose this money, but hurts more to trust a company that I used to admire and get scammed. I bought a dozen other book from other companies, none of them failed. B&N good bye for ever.

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