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rosekrans84

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Barnes and Noble

1/5

Textbook rental policies are unethical

College students that rent textbooks from Barnes and Noble, beware! If you are stressed out during finals and do not get your book turned back in, they will extend the rental, which is fine. Then they go in and charge for the full amount of the book, and will not work with you to get it back to them. If they were sending out notifications that they were taking money out of the account, fine, but they don't. They just charge you then tell you about it after the fact. One of the last thing college students need while trying to get through exams and final papers is their textbook facility taking more money, especially without notifying that they are doing this. Barnes and Noble needs to stop renting texts if this is how they are going to treat their customers. I will never use them ever again.


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